Privacy Policy

Last updated: 1 July 2026

Signet Employment Hub ("SEH", "we", "us", "our") provides a platform connecting job seekers with employers, training providers and career opportunities across Australia and internationally, via our website and iOS and Android apps. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect information you provide directly and information generated through your use of the app:

• Account details — name, email address, phone number and password.
• Profile information — work history, qualifications, skills, location and career preferences.
• Resume and documents — files you upload to support job applications.
• Application activity — jobs you view, save, apply for and the status of those applications.
• Employer information — for employer accounts, company details and vacancy listings.
• Device and usage data — app version, device type, general location and interaction data used to keep the service working reliably.

How we use it

We use the information collected to operate and improve SEH, including to:

• Match you with relevant jobs, training and career opportunities
• Allow you to create, manage and update your profile and resume
• Process and track job applications
• Send job alerts, notifications and service updates
• Enable employers to post vacancies and review candidates
• Maintain the security and integrity of the platform
• Respond to support requests and improve our services

Sharing information

We share information only where necessary to provide the service:

• With employers — when you apply for a job or make your profile visible, relevant profile and application details are shared with the employer or recruiter for that role.
• With service providers — trusted providers who help us host, operate and support the platform, under confidentiality obligations.
• For legal reasons — where required by law or to protect the rights, safety and property of SEH, our users or the public.

We do not sell your personal information to third parties.

Data security

We use industry-standard security measures, including encryption in transit and secure storage, to protect your information against unauthorised access, loss or misuse. No system is completely secure, and we continually review our practices to reduce risk.

Data retention

We retain your information for as long as your account is active, or as needed to provide the service, meet legal obligations, resolve disputes and enforce our agreements. You can request deletion of your account at any time.

Your rights

Depending on your location, you may have the right to access, correct, export or delete your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.

Cookies & tracking

Our website uses cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings. Our apps may use similar technologies to support core functionality such as notifications.

Children's privacy

SEH is intended for users who are legally eligible to work. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version here with a revised "last updated" date.

Contact us

If you have questions about this policy or how your information is handled, contact us at privacy@signetemploymenthub.com or visit our support page.